Please help. Last week received my Phantom Vision 2 + v3.0. Spent a week reading and watching to get informed. I am trying to update the firmware and calibrate the controller. Hers where I'm at: I have downloaded v3.8 assistant, read the owners manual, watched the video. USB cord from Phantom to Computer - Phantom On - Assistant opened - Window of assistant comes up as shown in information - But nothing happens. If I click on info it tells me I have the 3.8 installed. If I click on the Phantom box at the top, I get: Error, Please connect to the controller. I get this message with either the Phantom or RC controller hooked up. Any advise, please! Also, I have tried turning on the controller first (no cord to computer), Phantom on (props off) with USB cord to computer. Open v3.8 assistant (there is a DJI small window that has me click on "skip" to get the actual assistant window to open.) I can do nothing with the assistant, if I click on Phantom box at the top it says: Error, Please connect to controller. Haven't even had my first flight yet. Thanks for any help. Norm
Why are you trying to upgrade? I bought the same model about two months ago and only hooked it to the computer for a second to activate IOC mode. It comes ready to fly! No need to calibrate. Do the compass calibration and bring it out to a field and fly it. If you have a windows computer you may need to download some drivers. Did you download the DJI WIN drivers? http://www.dji.com/product/phantom-2/download My feeling is that this is a USB driver problem of sorts. If your computer allows, check your USB status and see what it thinks it is connected to. http://forum.dji.com/forum.php?mod=viewthread&tid=5114
Thanks for the follow up. Different opinions suggested checking for updates and doing a basic calibration. I decided to give it a try if for no other reason to become more familiar with my Phantom. After several attempts someone mentioned downloading the driver. I did this and every thing worked great. It's funny with all reading and video watching I don't recall the driver download. I am now ready to fly, Thanks to all who responded. It's nice that those who know help those who don't. Norm
