General Hint Intelligent Flight Battery Issue - Phantom 3 Pro

Discussion in 'Misc. Quadcopter & Multirotor discussions' started by Sapper23, Dec 16, 2016.

  1. Sapper23

    Sapper23 New Member

    After scouring a plethora of drone forums out there, I finally went to DJI customer service to find an answer for an issue I was having with my P3P Intelligent Battery. I wanted to share it with this community in case you were having a similar issue.

    ISSUE: While trying to charge a brand new backup DJI Intelligent Flight Battery for my P3P, the LED1 (furthest from power button) on the intelligent flight battery was blinking 3 times while the power button LED was constantly lit. Both LEDs would turn off for a few seconds, and then the sequence would repeat. The battery would not power on my Phantom, and would not take a charge. This blinking LED sequence is not listed in the manual.

    SOLUTION: To make it short, there is more than likely a bad cell in the battery, and I was instructed to return the battery for a new one. I had a hard time finding an answer online, so I decided to contact DJI customer support to resolve the issue. They asked me to do a "Hard Reset" of the battery (hold the power button for 60 seconds), before attempting to charge the battery. After conducting the hard reset, I tried to charge my battery again without any luck. They told me there was more than likely a bad cell in the battery and it would need to be replaced.

    Hopefully none of you have this issue, but if you do, here is my solution. Happy Flying!
     
    RGJameson likes this.

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